Okx
Okx18d ago

Legal Response Team Specialist

OtherTeam Lead
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Quick Summary

Overview

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet,

Technical Tools
OtherTeam Lead

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
 
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
 
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Role

~1 min read
You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant parties within a stipulated time-frame.

Responsibilities

~1 min read
  • Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
  • Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
  • Support the enhancement of our team function.
  • Manage or participate in specific projects which may arise from time to time.
  • A degree in law / compliance / a related field which demonstrates critical thinking.
  • Proficiency in English plus at least one additional EU language (spoken and written).
  • Experience in a legal related role or customer service.
  • Excellent communication and writing skills, and is detailed-oriented.
  • Ability to work independently and as part of a team.
  • Comfortable working in a fast-paced, dynamic environment with changing priorities.
  • Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
  • Solutions mindset: passionate to find the right solution and resolve the issue.
  • Excellent time management: ability to multi-task to solve issues while managing time.
  • Quick learner: ability to ramp up quickly and act on feedback constructively.
  • Willingly to work on a rotational shift.

Nice to Have

~1 min read
  • Working knowledge of CRM tools.
  • Familiar with crypto/finance-technology industry/blockchain tracing.
  • Experience working with teams across global offices and time zones.

What We Offer

~1 min read
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!

Location & Eligibility

Where is the job
Hungary
On-site within the country
Who can apply
HU
Listed under
Hungary

Listing Details

Posted
April 17, 2026
First seen
April 17, 2026
Last seen
May 5, 2026

Posting Health

Days active
18
Repost count
0
Trust Level
36%
Scored at
May 5, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Okx
Okx
greenhouse

OKX is a global cryptocurrency exchange and Web3 technology company, offering trading, wallet services, and access to decentralized finance. Founded in 2017, it serves millions of users in over 100 countries.

Employees
5k+
Founded
2017
Domain
okx.com
View company profile
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OkxLegal Response Team Specialist