Warehouse Officer (Kumasi)

Warehouse Officer (Kumasi)

JOB DESCRIPTION

ROLE:

As our Warehouse Officer, you will be responsible for overseeing the efficient and effective operation of the warehouse. The role involves managing various aspects, including goods reception, order processing, inventory control, and ensuring compliance with safety and quality standards.

Responsibilities:

Goods Reception:

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  Receives related raw materials and goods from the port, factory, and other supply sources into the warehouse
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  Supervise the receipts of Stock timely and Accurately in the warehouse and Confirm Stock in SAP
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  Handle the physical and data reception of products from the factory and update the inventory system accordingly
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  Handle the physical and data reception of goods (Raw Materials) from vendors or the shipping department and update the inventory system accordingly.
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  Compare SKUs and quantities of purchase orders to invoices and verify against actual goods.
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  Prepare returned goods for dispatch to distributors based on return orders.

Order Processing:

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  Control picking, confirmation, assignment, and delivery processes.
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  Monitor and enhance delivery performance by planning tactics and following up on driver delivery times.

Inventory Management:

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  Monitor product expiry dates through daily practices.
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  Manage returned products from clients and update warehouse inventory.
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  Organize tasks and schedules for pickers and fleet teams based on checklists and trends.

Warehouse Operations:

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  Supervise warehouse administration and operations to ensure optimal service.
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  Ensure proper organization, zoning, and planogram of products in the warehouse.
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  Maintain suitable storage conditions and allocate space efficiently.
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  Meets warehouse operational standards and procedures by ensuring good maintenance of raw materials and goods, identifying stock variances and implementing corrective actions

Reporting and Auditing:

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  Perform stock takes daily, weekly, monthly and bi-yearly audited ones, coordinating with the inventory controller.
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  Set daily cycle counts for correct and live inventory.
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  Identify Damaged, expired, Short-dated, rejected, returns stock and report accordingly with clear reasons

Supply Chain Coordination:

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  Coordinate with the Factory and Sales Departments on stock replenishment and delivery schedules.
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  Manage the order and consumption of warehouse consumables.

Safety and Quality Assurance:

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  Abide by safety and quality standards set for the warehouse.
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  Report hazards, risks, accidents, or incidents to HSEQ Department.
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  Report and file Warehouse incidents promptly & Perform all Warehouse tasks according to laid down SOPs.
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  Ensure compliance with all warehouse methodologies and IMS procedures.

Cost Optimization:

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  Maintain optimized warehouse space and cost.
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  Report Hardware needs and provide objectives and recommendations.

Personnel Management:

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  Participate in the recruitment and back-up planning of warehouse staff.
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  Manage and ensure the backup plan for warehouse operations.

Reporting:

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  Submit all warehousing reports to appropriate heads and General managers

INTERNAL RELATIONS:

• Maintains contact with all team members,

EXTERNAL RELATIONS:

• Maintains contacts with the company’s corporate organizations, and statutory organizations in line with business as may be required.

RESPONSIBILITY FOR ASSETS:

• Responsible for protection, conservation and efficient utilization of all ASSETS including Vehicles, Mobile Phones, laptops and cash assigned to the company.

COMPETENCIES:

EDUCATIONAL QUALIFICATION AND EXPERIENCE:

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  Degree in Logistics and Supply Chain Management, Business Management, or a related field.
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  Proven experience in warehouse management with at least 3 years of relevant experience.
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  Proficient in inventory management software.
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  Knowledge of safety and quality standards.
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  High proficiency in Microsoft Office (Excel, PowerPoint, etc.) and ERP

TECHNICAL COMPETENCIES:

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  Excellent customer service skills to build and maintain strong customer relationships.
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  Knowledge of presentation and communication skills
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  Experience with MS Office
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  Strong analytical, research and communication skills
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  Integrity truthful, trustworthy and with ability to work with little supervision
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  Must be deadline oriented with ability to pay attention to detail
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  Good planning, time management and numeric skills
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  Ability to relate effectively with all team members
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  Strong organizational and leadership skills.
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  Excellent communication and interpersonal abilities.
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  Ability to analyze data and make informed decisions.
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  Strong problem-solving skills.

PERSONALITY COMPETENCIES:

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  Ability to relate effectively to people at all levels
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  Good communication and presentation skills
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  Assertiveness – ability to articulate viewpoints and stick to them where necessary
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  Coping with pressure: - ability to cope with work, time, and people pressures.
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  Attention to details, be concerned with, or analyze detail without getting bogged down.