Clinic Client Relations Manager - Aesthetic Clinic

We are looking for an experienced Clinic Client Relations Manager to oversee client relations and support the day-to-day operations of an aesthetic clinic in Dubai. The ideal candidate will have strong experience in the aesthetic or healthcare industry, with excellent client management, communication, and operational skills.

A growing healthcare and wellness clinic based in Jumeirah, Dubai, offering a range of medical, aesthetic, and wellness services. The clinic focuses on personalized, patient-centered care and provides treatments using modern technologies and evidence-based approaches.

They offer a combination of aesthetic and wellness treatments, including injectable treatments, skin and facial procedures, laser-based treatments, body and wellness services, and other personalized aesthetic solutions.

• →Manage the overall client journey, ensuring a high standard of service and patient satisfaction.
• →Oversee daily front-of-house and client relations operations within the clinic.
• →Handle client inquiries, concerns, feedback, and escalations professionally and efficiently.
• →Coordinate with doctors, nurses, therapists, and administrative teams to ensure smooth clinic operations.
• →Support appointment management, client follow-ups, treatment coordination, and retention initiatives.
• →Maintain high service standards aligned with the clinic’s premium aesthetic brand and patient experience.
• →Monitor operational processes and identify opportunities to improve service quality and clinic efficiency.

• European female candidates preferred.
• Minimum 2–3 years of UAE experience in a similar client relations, clinic management, or operations role.
• Previous experience within an aesthetic clinic, dermatology clinic, plastic surgery clinic, or premium healthcare environment is highly preferred.
• Strong understanding of clinic operations and the aesthetic patient journey.
• Excellent communication, interpersonal, and client-handling skills.
• Professional presentation with a strong customer-service mindset.
• Strong organizational and problem-solving skills with the ability to manage day-to-day operational requirements.