Ooma18h ago

New

USD 50000-60000/yr

Customer Account Manager (FluentStream)

United StatesRemotemid

OtherCustomer Account Manager

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Quick Summary

Key Responsibilities

Portfolio Management – Own a high-volume portfolio of smaller business accounts, serving as the primary point of contact for day-to-day account needs and inquiries.

Technical Tools

OtherCustomer Account Manager

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

About the Role

~1 min read

Reliability – Customers and teammates can count on you to follow through—renewals are executed on time, Salesforce records are accurate, and commitments are kept.
Consistent Retention – Renewal rates are strong across your portfolio, with at-risk accounts surfaced and documented before churn occurs.
Customer Confidence – Customers feel supported, informed, and positive about their experience with FluentStream.
Team Contribution – You actively participate in team discussions, seek feedback, and contribute to shared goals and continuous improvement.

What We Offer

~2 min read

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.

✓Comprehensive Medical/Dental/Vision insurance for you and eligible dependents HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)

✓Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)

✓FSA Healthcare & Dependent Care

✓Commuter Benefits

✓Voluntary Accident, Critical Illness, Hospital Indemnity and Legal

✓401(k), including employer match, and Roth

✓Employee Stock Purchase Plan (ESPP)

✓Paid Time off, Sick Time, as well as corporate holidays observed

✓Employee Assistance Program

✓Life Balance benefits with Travel Assistance Services and Identity Theft

✓Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc #OP-1

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listing Details

Posted: June 19, 2026
First seen: June 19, 2026
Last seen: June 20, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 87%
Scored at: June 19, 2026

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Ooma

greenhouse

Ooma, Inc. is an American publicly traded telecommunications company that offers communications services including Voice over IP (VoIP) calling for business, home, and mobile users.

Employees

750

Founded

2004

Domain

ooma.com

Jobs

View 15 jobs

View company profile

Salary

USD 50000-60000

per year