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Optimamedical3d ago
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New↻ Repost
Patient Experience Coordinator
OtherPatient Experience Coordinator
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Quick Summary
Key Responsibilities
Conduct daily follow-up communications with new and established patients. Track and monitor patient complaints through final resolution. Develop patient experience reports.
Requirements Summary
At least 1 year experience in a Customer Service role required. At least 1 year of experience in healthcare required. Experience with EMR system preferred, EClinical Works is a plus!
Technical Tools
OtherPatient Experience Coordinator
Responsibilities
~1 min read- →Conduct daily follow-up communications with new and established patients.
- →Track and monitor patient complaints through final resolution.
- →Develop patient experience reports.
- →Complete Daily phone/text audits.
- →Complete volume reporting to be shared with management.
- →Pull charts in accordance with insurance request.
Requirements
~1 min read- At least 1 year experience in a Customer Service role required.
- At least 1 year of experience in healthcare required.
- Experience with EMR system preferred, EClinical Works is a plus!
- Complete understanding of HIPAA and PHI policies.
- Excellent written, verbal communication, and customer service skills
- Strong multi-tasking skills, excellent ability to pay attention to detail.
- Must be a team player!
What We Offer
~1 min read✓Substantial growth opportunities
✓Leadership and mentoring
✓Fun work environment (lunches, events, holiday parties)
✓Benefits (medical/vision/dental/401k/paid holidays)
✓Supportive and positive work environment
Location & Eligibility
Where is the job
Scottsdale, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- May 26, 2026
- First seen
- May 26, 2026
- Last seen
- May 29, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 53%
- Scored at
- May 26, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Optimamedical's site
Please let Optimamedical know you found this job on Jobera.
4 other jobs at Optimamedical
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Patient Experience Coordinator