Enforcement Investigator (Investigator 3)

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Job Description:

To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is with the Division of Financial Regulation (DFR). DFR’s mission supports that of the department by protecting Oregonians’ access to fair products and services through education, regulation, and consumer assistance. The division is responsible for ensuring the safety and soundness of financial institutions, the availability and affordability of financial products, and the fair treatment of consumers. Functions include licensing, regulating, and monitoring the conduct of banks, credit unions, financial services providers, health care service contractors, insurance companies, and licensed or registered agents of such entities.

This position is represented by the Service Employees International Union (SEIU).

• Rewarding work in a productive and creative environment

• Colleagues who are passionate about public service

• Work/life balance, 11 paid holidays a year, and a competitive benefits package

• Advancement and learning opportunities that will help grow your career with the State of Oregon

• Possible eligibility for the Public Service Loan Forgiveness Program

This position is eligible to telework on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular scheduled office hours are also required.

As an Enforcement Investigator, you will investigate allegations of violation of diverse issues including but not limited to violations of the Oregon Insurance Code, financial fraud, dishonest practices, employee theft, misrepresentation, and unfair trade practices. Frequently, alleged violations are found to be multi-jurisdictional which requires this position to lead or participate in investigations with other law enforcement and regulatory agencies (city, county, state, and federal), and the Department of Justice in order to conclude the investigation.

For a complete listing of the duties and responsibilities of this position, please review the position description.

Minimum Qualifications:

Four years of recent (within last ten years) full-time investigative experience which included:

• Conducting fact finding

• Collecting and preserving evidence according to the rules of evidence

• Examining records

• Locating and interviewing witnesses to verify or disprove claims of suspected law violations

• Writing investigation reports sufficient for use at administrative hearings or in court

Examples of qualifying investigation experience are in areas such as law enforcement investigation, insurance investigation, investigative trial support, or financial fraud investigation.

College-level courses in Law Enforcement, Criminal Justice, Law, Accounting, or Auditing may be substituted on a year-for-year basis for up to one year of the required experience.

Requested Skills:

• Excellent writing skills, including experience preparing legal reports

• Ability to work independently and also work at the direction of another person.

• Strong communication skills, including experience dealing with individuals of varied education and training in multiple settings and under stressful conditions

• Experience concurrently investigating a variety of matters, which may be at different stages of completion, bringing each to a timely and appropriate conclusion

• Preference may be given to applicants with at least two years of experience involving insurance, financial, or white-collar crime investigation, and/or analyzing financial records and transactions

• Per the Pay Equity Law passed in 2017, an employee pay assessment will be conducted to determine what pay step the successful candidate will be offered.  The assessment will be based on the relevant experience, education, training, and certifications documented in the application materials.  On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.

• The salary range listed is the non-PERS eligible rate. If you are already a participating PERS member or once you become PERS eligible after 6 months of employment, the salary range will increase by 6.95% and the required 6% employee retirement contribution will be deducted from your pay.

• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. This information may be required after the interview process, depending on the requirements of the position.

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For further information, please see the following website: Veterans, Disabled Veterans & State Servicemembers. NOTE: If claiming preference please be sure to check your Workday account for pending tasks in the “My Tasks” section at the top of the Candidate Home page.

• We hire preferred workers!  For more information, please visit our website: Preferred Worker Program.

Learn more about DCBS

DCBS Career Fairs and Workshops

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at DCBS.Recruiting@dcbs.oregon.gov.