Part Time Community Navigator La Mirada, CA

Ounce Community Navigators are critical members of the team, serving as the face of Ounce within the community. You will be working directly with residents, our housing & community partners, and our broader team to deliver better care & services within affordable housing. This a part-time role.

This is a community-based, resident-facing role that requires consistency, follow-through, and reliability. Our residents and partners depend on us showing up as promised, and clear commitment to scheduled hours is essential to success in this role.

• Outreach & Engagement Specialist: You will proactively engage residents within affordable housing communities, building trust in Ounce's mission. You will find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach. This work requires being physically present on-site during scheduled hours and prepared to engage residents consistently.
• Benefits Specialist & Service Coordinator: You will help residents by scheduling doctor’s appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate. You can balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly.
• Relationship Builder: As the face of Ounce within the community, you’ll build trust & respect with residents, convene & listen to residents, and identify their needs proactively. You’ll also work closely with community partners across the Providence area, ensuring our residents have access to high quality services and are treated with respect and empathy.

Ounce of Care is committed to providing equitable, consistent support to all residents. To maintain clear professional boundaries and avoid real or perceived conflicts of interest, employees are not assigned to properties where they reside or where they have close personal or familial relationships. This policy also helps protect employee well-being and maintain a safe, professional working environment.