Shop Technician

• Building and assembling new, demo and/or refurbished equipment for delivery and setup at customer locations
• Ensuring accuracy and attention to detail when assembling equipment and handling inventory
• Personal inventory control and organization
• Communicating with shop manager regarding equipment issues, orders, and service needs
• Ordering parts through internal parts department
• Diagnosing mechanical and electrical malfunctions
• Managing personal email inbox and ensuring timely, accurate responses
• Supporting warehouse functions as needed; role may involve learning additional tasks (training provided)
• Providing strong customer service to both internal teams and external clients
• Ability and willingness to work occasional overtime

• Mid-level technician experience with a copier background required
• 2+ years of experience supporting office equipment
• Good basic knowledge of computers and computer networks
• Strong administrative skills and comfort working with numbers
• Customer service experience required
• Training and experience with Sharp, Konica Minolta, or other copiers, printers, and fax products
• A+ Certification preferred
• Strong work ethic and consistent work history (no job hoppers)
• Must enjoy teamwork and communicate well with diverse groups of people
• Ability to learn warehouse operations and support additional tasks as needed

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

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