Director of Operations (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

The Director of Operations will oversee all operational departments of the Palazzo Ezulwini International Convention Center and, later, the hotel, ensuring seamless event execution, service excellence, and high operational efficiency.

·         Manage convention center operations, including event planning, catering, security, and guest services.

·         Support pre-opening strategies, ensuring operational readiness.

·         Oversee service quality, maintenance, and guest experience standards.

·         Work with sales & marketing teams to optimize event planning and execution.

·         Implement cost control measures while maintaining service excellence.

·         Lead a team of department heads to deliver exceptional event and hospitality experiences.