Paytm
Paytm2mo ago

KAM

IndiaIndia·SuratOn-rollmid
OtherKam
4 views0 saves0 applied
Apply Now

Quick Summary

Overview

Role Overview: As the Key Account Management, you will be responsible for managing and growing Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region.

Key Responsibilities

Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards.

Requirements Summary

- 4–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships - Prior experience working with state transport corporations or regional aggregators is a strong plus - Strong commercial acumen with negotiation…

Technical Tools
excelb2ccustomer-supportecommerceperformance-management
Role Overview:
As the Key Account Management, you will be responsible for managing and growing Paytm’s relationships with
State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive
strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional
revenue, pricing health, and operational performance.
Key Responsibilities:

Partnership & Supply Management
Build, maintain, and expand strong working relationships with RTCs and top private operators in the region.
Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards.
Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives.

Revenue & Performance Management
Own and drive revenue targets, load factors, and seat fill rates for your region.
Collaborate with central pricing and analytics teams to implement dynamic pricing strategies.
Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues.

Market & Competition Analysis
Regularly benchmark fares, seat inventory, and operator quality against regional competitors.
Provide actionable insights on price trends, route-level demand patterns, and consumer behavior.
Recommend product/UX changes based on feedback from operators and market observations.

Operational Excellence
Monitor SLA adherence on seat confirmations, refunds, and cancellation handling.
Collaborate with customer support and tech teams to address escalations and resolve partner issues.
Run regular health checks and audits on partner performance and NPS metrics.

What We're Looking For:
- 4–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships
- Prior experience working with state transport corporations or regional aggregators is a strong plus
- Strong commercial acumen with negotiation experience
- Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights
- Deep understanding of regional travel patterns, fares, and operational intricacies
- Excellent communication skills in English and the local regional language
- Willingness to travel extensively across the assigned territory

Why join us:

1. A collaborative output-driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager.

Location & Eligibility

Where is the job
Surat, India
On-site at the office
Who can apply
IN
Listed under
Worldwide

Listing Details

Posted
April 23, 2026
First seen
April 23, 2026
Last seen
July 17, 2026

Posting Health

Days active
85
Repost count
0
Trust Level
31%
Scored at
July 17, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Apply for this position
Paytm
Paytm
lever

Indian fintech company providing digital payments, financial services, and merchant solutions

Employees
10,000+
Founded
2010
Domain
paytm.com
Jobs
View 300 jobs
View company profile

4 other jobs at Paytm

View all →

Explore open roles at Paytm.

Paytm
CST - Executive/Sr Executive (Outbound Calling) - Lending
Full-time EmploymentPaytm
Ad Sales (KAM) - DM/ Sr. Manager - Paytm Ads - Noida/Mumbai/Bangalore
Full-time EmploymentPaytm
Ad Sales (KAM) - DM/ Sr. Manager - Paytm Ads - Ahmedabad & Pune
Full-time EmploymentPaytm
Ad Sales (KAM) - DM/ Sr. Manager - Paytm Ads - Chennai & Kerala
Full-time Employment

Similar Kam jobs

View all →
cortevacorteva
National KAM
adjadj
KAM Stagiair HBO
TheodoTheodo
KAM - CDI Paris - Theodo Experience
CDI
P
Paytmpayments
KAM(Premium), Team Lead, EDC-Surat
On- roll
kwskws
KAM Coördinator
kwskws
KAM Coördinator

Browse Similar Jobs

Manager7.4kTeam Member6.5kAssistant Manager5.8kEngineer4.4kDirector3.6kAssociate3.6kTechnician3.6kAssistant3.6kConsultant3.3kCoordinator2.9kSupervisor2.5kData Collector2.4kPart Time2.3kFitness & Wellness2.1kAnalyst2kTeam Leader2kRestaurant General Manager2kOperator1.6kLead1.5kAssistant General Manager1.5k
Newsletter

Stay ahead of the market

Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

A
B
C
D
Join 12,000+ marketers

No spam. Unsubscribe at any time.

PaytmKAM
Apply Now