Processing Operator

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!

Job Description:

The Processing Operator is responsible for executing the end-to-end processing workflow for second hand electronic devices within ATI, GTI, and others. This includes receiving units, performing diagnostic checks (QC), cleaning and grading devices, and completing system conversions to prepare finished goods for downstream departments. The operator ensures accurate data entry, quality compliance, and adherence to productivity standards while maintaining a safe and organized work environment.

Job Responsibilities:

• Performs device receiving tasks, including verifying quantities, validating item attributes, and completing system entries accurately in NetSuite.
• Executes diagnostic (QC) procedures using PDD or other approved tools to test functionality, identify failures, and determine device condition.
• Completes detailed cleaning and cosmetic grading of devices following established grading criteria and quality guidelines.
• Conducts system conversions to assign final grades, update required data fields and prepare devices for movement to Finished Goods.
• Maintains high accuracy in all system transactions, ensuring correct device status, location updates, and audit ready documentation.
• Meets daily productivity and quality targets while following standard operating procedures and maintaining consistent workflow execution.
• Collaborates with Team Leader and cross functional teams to resolve issues related to device discrepancies, testing results, or grading variances.

Who You Are:

• Good attention to detail is essential, within a fast-moving warehouse environment
• Honesty, high personal integrity and care in handling high-value Products is essential
• Dexterity, visual and administrative skills are paramount requirements
• General PC competence and accuracy in data entry are mandatory requirements
• Previous Warehouse operational experience would be advantageous
• Quickness to learn will be helpful, with a willingness to learn via on-the job training

Work Conditions and Physical Demands:

• Walk or stand for long periods of hours.
• Remain in a stationary position for long periods of hours.
• Repetitive use of hands/fingers/wrist to handle electronic devices or tools.
• Reach with hands or arms, bend, crouch.
• Lift and/or move up to 35 lbs.

We Are Seeking People Who:

• Act like owners.
• Are continually raising the bar.
• Are sincerely open-minded and willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's in it for You:

• Competitive salary.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Comprehensive benefits package.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.