Food and Beverage Supervisor

Hyatt Centric Congress Avenue Austin is seeking an energetic and service-focused Food & Beverage Supervisor to support daily restaurant, bar, and banquet operations. This leader will play a key role in delivering exceptional guest experiences, maintaining service standards, supporting team development, and ensuring efficient day-to-day operations.

The ideal candidate is passionate about hospitality, leads by example, and thrives in a fast-paced, guest-centric environment.

• →Supervise and coordinate daily operations of the restaurant, bar, lounge, and/or banquet venues.
• →Lead, motivate, and support Food & Beverage team members to achieve service excellence.
• →Ensure guests receive prompt, friendly, and professional service at all times.
• →Assist with scheduling, staffing, training, and onboarding of team members.
• →Monitor service standards and ensure compliance with Hyatt brand expectations.
• →Handle guest concerns and service recovery efforts in a timely and professional manner.
• →Conduct pre-shift meetings and communicate daily operational goals.
• →Support inventory management, ordering, receiving, and cost-control initiatives.
• →Ensure compliance with all food safety, sanitation, and health regulations.
• →Monitor cash handling procedures and point-of-sale system accuracy.
• →Collaborate with culinary and hotel departments to execute special events and promotions.
• →Assist management in achieving departmental financial and guest satisfaction goals.
• →Maintain cleanliness and organization throughout all Food & Beverage outlets.

• Minimum 1-2 years of food and beverage leadership or supervisory experience.
• Strong knowledge of restaurant and bar operations.
• Excellent communication and interpersonal skills.
• Ability to lead teams in a fast-paced environment.
• Strong problem-solving and conflict-resolution abilities.
• Flexible schedule including nights, weekends, and holidays.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

• Previous hotel Food & Beverage experience.
• Hyatt experience preferred.
• TABC Certification.
• Food Handler Certification.
• Experience with POS systems and inventory management platforms.

• Leadership and team development
• Guest relations and service recovery
• Time management and organization
• Food safety and sanitation practices
• Financial awareness and cost control
• Effective verbal and written communication
• Attention to detail and operational excellence