Intake Coordinator - Home Health – Full Time

Description

• Intake Coordinator - Home Health - Full Time
• $24-$32 per hour (depending on experience and clinical/non-clinical)
• Office Location: Morrow, GA
• Seeking prior patient referral, clinical home health, and knowledge of Medicare, TennCare and private health insurance regulations
• Offering competitive pay, comprehensive benefits package, and referral bonus plan 

Bridgeway Home Health provides quality home health care to thousands of individuals in the state of Georgia. We are looking to hire an Intake Coordinator to join our Morrow, Georgia home-health office team. This is Monday through Friday, on-site position.

Our mission at Bridgeway Home Health is to provide compassionate, home-based care. We offer quality services to our patients and their families while recognizing the valuable relationship with our employees, our providers and the communities we serve. We believe in Bridgeway Home Health's mission and strive to do the right things, the right way, all the time.

The Intake Coordinator is responsible for accepting incoming calls for new referrals for clinical services provided to home care patients within an assigned geographical area.

• Receives clinical information on new patient referrals to the home health agency.
• Collects all data pertinent to the request for admission to include demographic data, medical history, medication, physical, discharge summary, labs, physician orders and insurance information
• Verifies insurance/payer’s source via DDE or specific system
• Ensures referral acceptance and communication within 15 minutes of receiving referral
• Notifies clinical designee responsible for scheduling and authorizations
• Contact patient/clinical designee prior to admission to ensure service location
• Liaisons between field, medical, office and referral source staff
• Obtains authorization from insurance companies and ensures physician licensure compliance
• Conducts follow up on current active patient hospitalizations and communicates with clinical supervisors to obtain orders as needed
• Maintains non-admit log
• Attends in-services and meetings

Requirements

• High school diploma or GED equivalent
• Prior clinical home health experience preferred; physician practice, hospice experience a plus
• Knowledge of Medicare, TennCare, state and federal regulations, and accreditation standards as they relate to clinical home health
• Proficient in Microsoft Office Suite including Outlook, Work and Excel
• Familiarity with medical terminology
• Excellent verbal, written, organizational, collaboration, multi-tasking and time-management skills
• Strong initiative, follow through, process orientation, attention-to-detail
• Demonstrated confidentiality, professional and business acumen