Media Operations Associate - Evenings & Weekends

Canada·Torontomid

OtherOperations Associate

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Quick Summary

Overview

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming,

Technical Tools

OtherOperations Associate

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Role

~1 min read

Ensure we are delivering accurate and timely scores, stats, odds and news across all leagues and tournaments on all platforms.
Recognize and escalate urgent issues as appropriate.
Provide support for users sending feedback, asking questions, or having difficulty with any of our products.
Conduct quality assurance for new leagues and features.
Data entry (e.g. update sports TV listings, MMA results, etc.).
Monitor alerts and functionality of the applications.
Other duties as required.

Post-secondary degree or close to completion.
Experience in customer service.
Extensive sports knowledge, particularly with regards to the four major professional sports leagues.
Clear and effective communication skills.
Must be computer savvy.
Experience using iPhone and Android devices on the daily basis.
Able to work evenings, weekends, and holidays.