Customer Service Representative (m,f) Gaming:Danish

Start: 02.11.26

• →Provide high-quality customer support to users via phone, email and live chat
• →Assist customers with account-related, technical and platform-related inquiries
• →Support users with password resets, payments and general account management queries
• →Troubleshoot technical issues and provide clear, solution-oriented guidance
• →Maintain a professional and customer-focused approach across all interactions
• →Accurately document customer interactions and relevant case information
• →Escalate complex or unresolved issues to the appropriate internal teams
• →Meet defined quality, productivity, customer satisfaction and attendance targets.

• Native or fluent Danish speaker
• Fluent English
• Completed secondary education
• Previous customer service experience is an advantage
• Good computer and technology skills
• Strong communication and customer interaction skills
• Good problem-solving abilities
• Ability to multitask and work effectively under pressure
• Friendly, reliable and customer-oriented approach
• Clean criminal record
• Willingness to relocate to and work on-site in Larnaca, Cyprus.