Premium Customer Success Officer Forex : French or German speaking

Cyprus·Limassolmid

OtherGerman

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Build and maintain long lasting relationships with existing clients,

Requirements Summary

German or French C2, both oral and written. Fluent in English (at least B2 level). Additional languages will be considered as an advantage Previous experience in a Client Relationship, Sales,

Technical Tools

OtherGerman

Location: Limassol, Cyprus

Employment type: Full-time

Work model: Hybrid

Remuneration: Base salary.

Responsibilities

~1 min read

→
Build and maintain long lasting relationships with existing clients, offer them the best solution services
→
Ensure existing clients are satisfied as well as gaining and using feedback
→
Research industry trends
→
Give presentations to clients about products or services
→
Resolve and answer any questions/queries asked by the client, if able to help or escalate it to the relevant department
→
Ensure that the terms of a contract are adhered to by both your employer and clients
→
Understand and help to meet the targets and aims of the client.

Requirements

~1 min read

German or French C2, both oral and written. Fluent in English (at least B2 level). Additional languages will be considered as an advantage
Previous experience in a Client Relationship, Sales, Business Development or Customer Support roles within the FX industry is a must!
Good understanding of financial markets and financial instruments
Knowledge of technical analysis
Knowledge of fundamental analysis
Excellent copywriting skills
Excellent communication skills
Passionate about the financial markets
Self-motivated, a high achiever
High time management skills
Ability to work independently, while being a team player at the same time.