Sales Retention Agent (m,f) Portuguese or Arabic

Position: FX Sales Retention Agent with Arabic or Portuguese

Location: Limassol, Cyprus

Employment type: Full-time

Remuneration: Base salary + Commission and Full Relocation


RESPONSIBILITIES:

• Promote company products and services to prospective and existing clients

• Develop and maintain long-term client relationships within the FX/CFD trading environment

• Convert high-quality leads into active, retained customers

• Drive client retention and increase lifetime value through proactive engagement

• Provide continuous high-level service and support to clients

• Monitor financial markets and stay updated on relevant industry developments

• Handle client objections effectively and support conversion and retention goals

• Ensure compliance with internal procedures and service standards.

• Native or fluent Arabic  or Portuguese (written and spoken)

• Fluent English (minimum B2 level)

• Previous experience in retention within the Forex & CFD industry (mandatory)

• Strong understanding of financial markets and trading products

• Ability to work towards targets and deadlines

• Strong objection-handling and negotiation skills

• Computer literacy and ability to work with CRM/sales systems

• Analytical mindset with basic mathematical understanding

• Experience in FX sales, trading support, or client relationship management

• Familiarity with financial trading platforms and brokerage environments

• Strong communication and persuasion skills

• Experience working in performance-driven sales environments

• Work permit sponsorship.

• Flight tickets covered by the company.

• Excellent remuneration package based on experience, skills, and performance

• Be part of a dynamic international team with positive and friendly atmosphere

• Guidance and tools to reach your full potential.