IT Network Engineer

Networking Engineering and Provisioning:

• →Engage with Network vendors, review invoices & contracts, recommend system improvements and processes, in-line with established business goals
• →Design and install new / rebuild existing network equipment and configure switches, routers, wireless, WebEx calling, etc. in accordance with standards and project/operational requirements
• →Develop and maintain installation and configuration procedures
• →Contribute to and maintain network standards
• →Research innovative, and where possible automated approaches for networking tasks
• →Identify processes that leverage our resources and provides economies of scale
• →Management of existing networking devices such as switches, routers, circuits, wireless etc. in accordance with standards and project/operational requirements
• →Support various enterprise technologies (Microsoft Entra, AWS Cloud infrastructure, WebEx)

Operations and Support:

• →Perform daily monitoring, verifying the integrity and availability of all networking hardware, firewall, circuit availability as it relates to bandwidth and uptime
• →Provide technical leadership and expertise in escalations and incident response
• →Provide Tier II/III/other support per request from various constituencies as needed. Investigate and troubleshoot issues
• →Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
• →Oversees the development and evaluation of network performance criteria and measurement methods
• →Maintain the PHC infrastructure and Cloud Software solutions in consultation with support Vendors for Network related items
• →Develop business continuity and disaster recovery plans and assist with the annual test of such plans

Maintenance:

• →Apply patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• →Maintain network infrastructure that supports Virtualization infrastructure
• →Maintain operational, configuration, or other procedures
• →Perform periodic performance reporting to support capacity planning
• →Provide regular analysis of system performance and make recommendation for improvement or redesign
• →Maintain data center environmental and monitoring equipment if needed

General Duties:

• →Assist with all other special tasks and manage projects as directed by management
• →Assist in troubleshooting hardware, software, and network problems.
• →Collaborate with other team members on the implementation, deployment and integration of network and server systems
• →Document, track, and monitor IT problems using applicable systems and tools
• →Document Network and Systems procedures
• →Study best practices and innovative technologies of the industry and make recommendations that would benefit PHC
• →Participate in rotating on-call (after hours) support

• Bachelor's degree with a technical major, such as engineering or computer science or equivalent; or six to eight years related experience and/or training; or equivalent combination of education and experience in System Administration or Networking
• Four to six years system administration or network experience that includes patching, managing active directory, group policy, login scripts, troubleshooting & implementation.
• Experience and knowledge of Cisco Networking, SDWAN – CCNA certification preferred
• Experience with databases, networks (LAN, WAN) and patch management preferred
• Knowledge of system security including IDS, ACLs, VPN, NGFW, and data backup/recovery
• Knowledge of networking and security, including TCP/IP, SIP, VOIP, HTTP, SFTP, SSH, SSL, BGP, OSPF, OSI layer model
• Experience with tools for packet capture analysis, network monitoring, network performance analysis & fault isolation
• Working knowledge and engineering experience in virtualization technologies.
• Strong product/technology/industry knowledge

• Cisco Certified Network Associate (CCNA) or similar professional certification required
• AWS Practitioner or Azure Cloud Associate preferred
• Microsoft MCSE or Azure Network Engineer Associate certification preferred
• ITIL Foundation Certification preferred
• Current, valid California Driver License required