Nursing Supervisor - Health Centers

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

The Nursing Supervisor – Health Centers will supervise clinical nursing services across PHMC Health’s community health centers. Responsibilities include providing clinical oversight of registered nurses (RNs), licensed practical nurses (LPNs), and medical assistants (MAs); conducting periodic audits; improving clinical operations and quality metrics; managing corrective action plans; overseeing regulatory compliance; developing clinical workflows, nursing standard operating procedures (SOPs), and policies; and coordinating outcome reporting and communications with internal and external partners.

The ideal candidate will have primary care nursing experience, including experience supervising or providing clinical oversight to RNs and MAs. The preferred candidate will also have experience developing clinical workflows and nursing SOPs. Prior experience working with regulatory and accrediting organizations, including the Health Resources and Services Administration (HRSA) and the Joint Commission, is advantageous.

The Nursing Supervisor – Health Centers will report to the Director of Nursing and serve on PHMC Health’s nursing leadership team alongside the Nursing Supervisors for Shelter Nursing and Medical Respite.

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Supervision and Management:
• Participate in the management of the team in coordination with PHMC Health leadership, in particular the Medical Director and other nursing supervisors.
• Provide professional guidance and verbal direction to RNs, LPNs, and MA’s as directed by the Medical
Director.
• Develop, provide, and/or coordinate nursing education and professional development activities.
• Assist in the recruitment and orientation of new clinic RNs, LPNs, and MAs.
• Assist in the coordination of nursing student rotations.
• Engage with PHMC and other community partners in nurse-led initiatives.
• Develop and oversee the implementation of competencies to ensure continued improvement in clinical skills
Strategy Development.
• Identify and analyze significant opportunities for improvement in care and service.
• Through engagement and collaboration, work with leadership and staff to make quality and its associated
processes intrinsic to everyday practices.
• Annually develop and implement the health centers’ total quality management strategy with policies, programs, and initiatives.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

1. →Strong written and verbal communication skills
2. →Sensitivity to the needs and issues of diverse and disenfranchised individuals
3. →Effective, applied leadership traits

Experience:
• At least five years of professional nursing experience
• Experience in primary care as well as community health nursing, strongly preferred
• Infection Control and Emergency Preparedness experience preferred
• Supervisory experience required
• Refined organizational skills and leadership qualities
• Experience in health care planning and administration within an ambulatory health setting

Education:
• BSN or MSN preferred
• Licenses and certifications: Pennsylvania RN

PHMC is an Equal Opportunity and E-Verify Employer.