Associate Manager, Technology Risk & Compliance

Bangloremid

Legal & ComplianceCompliance

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Quick Summary

Key Responsibilities

Contribute and point-out risks of the product/service during pre-planning work.

Technical Tools

Legal & ComplianceCompliance

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

The PhonePe Financial Services Compliance team plays a critical role in the successful execution of the firm & compliance mission. The Compliance function ensures the development and maintenance of a strong compliance culture by developing and maintaining program infrastructure that identifies, measures and monitors compliance with applicable laws, regulations and rules that govern our business globally.

Compliance teams work closely with business, legal, risk, and audit functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm & compliance control environment. The Associate Manager - Technology Controls Testing and Monitoring role is relatively new within the PhonePe Technology Risk & Compliance team with responsibility for oversight of consistent implementation of technology controls & practices to ensure successful audit outcomes. Such practices will include a common approach and framework for risk assessment, monitoring, testing and surveillance activities.

The Assistant Manager - Technology Controls Testing and Monitoring is responsible for the timely and effective management and execution of the Compliance Testing program. As a member of the Team, the individual reports into the Manager, Compliance and will be based in Bangalore, India. The individual should have a technology audit or technology risk & compliance monitoring/testing background with a strong risk and control mindset.

Responsibilities

~2 min read

→Contribute and point-out risks of the product/service during pre-planning work.
→Prepare the control checklist required for the review for each regulatory and unregulated functions
→Designing work programs and executing steps, meeting deadlines to evaluate compliance with rules and regulations.
→Interacting with senior heads of business and compliance as part of scoping, control design assessment, reporting findings and offering solutions to address control gaps or enhance processes.
→Formulate questions to be asked during walkthroughs and lead walkthroughs when called upon
→Identify controls after attending a walkthrough, specifically those related to the risks noted
→Provide rough drafts of issue documentation, identifying the important parts required.
→Define testing scripts, coordinate with respective development teams to run the same during the review process and evaluate the outcome along with the manager.

→Good eye for detailing with respect to each product regulations and controls
→Compliance Assurance (preferably also from a financial service e.g., banks, NBFC, Insurance firms, Stock Broking firms, Fintech etc) or is a former financial services industry employee that has led audits/ examinations/ compliance reviews /quality assessments /quality tests where the focus was Controls Testing (which very importantly includes (i) assessing the design of controls, and (ii) whether the controls are operating effectively) would be a good candidate. They would be the key & critical foundation. Basic AML/ OFAC experience would be preferred.
→At least 6 years of audit, compliance testing or monitoring, or relevant Compliance experience.
→Passion for technical compliance and be interested in conducting wide-scale investigative reviews.
→Have a good appreciation of the regulations applicable in India and APAC.
→Highly detail-oriented, motivated, curious individual with good time-management skills, analytical and communication skills
→Quick and sharp individual who relishes the challenges of understanding and interpreting regulations and processes across different businesses and jurisdictions.
→Strong communication, interpersonal and influencing skills. The candidate should have the ability to establish credibility and strong partnerships with senior business leaders, control functions and corporate partners globally.
→Fluency in written and spoken English is a must have. Excellent written skills, and ability to prepare clear, concise reports with minimal supervision.
→Have an audit and / or relevant industry qualifications, or a university degree.
→Proficiency in Excel and SQL is a preferred skill to have.