EPM Presales Operations - Product Innovation

Ensure that major new product capabilities are reflected in the demo library at the time of launch, coordinating with Product and Product Marketing to stay ahead of the roadmap.

Build and update demo environments and models to incorporate new platform capabilities as they are released.

Maintain the template library by adapting and extending existing models to incorporate new features and use cases.

Serve as the SIC's primary resource for product launch support, preparing initial demo assets, launch demo environments, and supporting materials.

Deliver or support internal SC enablement and partner enablement sessions at the time of new feature releases.

Contribute to capability webinars and product-focused events, delivering live demos that showcase new platform innovation.

Build new use case models from scratch, working from prospect and customer insights to develop collateral that addresses real planning challenges.

Collaborate with SMEs across Product, Customer Success, and the SC team to ensure new use cases are grounded in customer reality.

Develop supporting talk tracks and enablement content that allow SCs to confidently deliver new use case demos independently.

Act as an AI-native practitioner, using LLMs (ChatGPT, Claude) alongside Pigment AI capabilities (Modeler Agent) to accelerate model development and create innovative demo experiences.

Explore and prototype new ways of using AI to enhance the demo and PoV-building process, sharing learnings with the wider SIC team.

Create AI-generated datasets and build advanced use case models that demonstrate Pigment's AI capabilities to prospects.

Support SCs in understanding and effectively demonstrating new product capabilities, providing coaching and asset guidance.

Contribute to the internal SC onboarding programme by building training content on new features and use cases.

Assist in developing build-from-scratch sessions, modelling workshops, and Pigment Experience Workshop content as new use cases come to market.

Maintain and contribute to the RFP answer library, ensuring new product capabilities are accurately reflected.

Support presales analytics and operational reporting as needed, using Pigment's own platform for internal insights.