Configuration Management & Documentation Specialist/Tech Writer

RemoteFull-Timemid

OtherDocumentation Specialist

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Quick Summary

Overview

Location: Remote; travel may be required in support of meetings, training, presentations,

Technical Tools

OtherDocumentation Specialist

PingWind is seeking a highly skilled and experienced Configuration Management & Documentation Specialist/Tech Writer to join our dynamic team supporting a large Federal Government client. Provide configuration management, change management, and technical documentation expertise to maintain accurate, controlled, and traceable technical information throughout the project lifecycle.

Responsibilities

~1 min read

• Identify, control, record, audit, and report the status of configuration items.
• Maintain records for hardware, software, system configurations, documentation, and deliverables.
• Develop and update technical processes, configuration standards, baselines, and procedures.
• Support change-control processes and maintain associated documentation and traceability.
• Maintain and support centralized CMDB information in accordance with ITSM practices.
• Coordinate configuration management activities across technical and project teams.
• Perform documentation reviews and quality-control activities to ensure accurate technical artifacts.

Requirements

~1 min read

• Ability to obtain and maintain required VA background investigation/suitability and system access.
• Experience with configuration/change management and technical documentation in IT or software development environments.
• Experience with ITSM practices and centralized CMDBs.

• VA/Federal technical documentation experience.
• ITIL certification.
• Experience with automated configuration or compliance tracking tools

What We Offer

~1 min read

77K -107K

The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law