Field Service & Technical Sales Specialist - Medical Equipment

United States·IrvineFull-timemid

OtherTechnical Sales Specialist

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Key Responsibilities

Inspect and evaluate medical equipment to identify service

Technical Tools

OtherTechnical Sales Specialist

~1 min read

→Inspect and evaluate medical equipment to identify service requirements, diagnose operational issues, and determine appropriate repair and maintenance solutions.
→Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards.
→Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly.
→Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably.
→Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness.
→Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales.
→Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support.
→Ensure all service activities comply with company policies, procedures, and regulatory requirements.
→Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

~1 min read

High school diploma or GED required
1-3 years of experience in field service, biomedical engineering, or technical sales
Strong technical acumen with the ability to diagnose, repair and maintain complex medical or industrial equipment.
Proven ability to build relationships and influence purchasing decisions in a professional setting.
Ability to effectively balance hands-on technical service responsibilities with customer-facing sales and commercial activities.
Proficiency in reading and interpreting service manuals, schematics, and technical documentation.
Excellent communication and customer service skills with a professional, solution-oriented approach.
Organized and self-motivated, and capable of managing priorities across a wide geographic territory.
Experience with CRM systems and Microsoft Office Suite.
Willingness to travel frequently within the assigned territory (approximately 60–80%).
Valid driver's license with a clean driving record.
Must be able to pass a background check and drug screen.
Physical ability to lift and carry equipment up to 40 pounds.