Patient Support - part-time - St. Mary's MOB

1860 Shawano Ave-188 - Green Bay, WI, United StatesNormalmid

OtherPart Time

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Quick Summary

Overview

This position is part-time, 21-hours per week. It will work 3, 7-hour days. It is part-time benefit eligible. Patient Support Come work where we specialize in you! We have nearly 2,

Technical Tools

OtherPart Time

This position is part-time, 21-hours per week. It will work 3, 7-hour days. It is part-time benefit eligible.

Responsibilities

~1 min read

→Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas.
→Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques.
→Follows clinic protocol in alerting appropriate personnel in emergency situations.
→Handles customer concerns in helpful, objective manner, involving manager as appropriate.
→Arranges for necessary transportation including cabs, clinic vans.
→May assist in maintaining waiting areas.
→Maintain lost and found.

Requirements

~1 min read

High School Diploma and/or GED Required

1-3 years Minimum of one year customer service experience or volunteer position Preferred

Hears Whispers < 3 feet - Constantly
Hears Whispers 3-8 feet - Constantly

Color Discrimination - Constantly
Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Knowledge of customer service concepts including importance of appropriate image.
Knowledge of clinic policies/procedures, department locations/personnel.
Knowledge of emergency protocols.
Skill in appropriate welcoming techniques.
Skill in providing current directions to visitors.
Skill in behaving appropriately in all situations including emergencies and use of equipment.
Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships.
Ability to follow oral and written instructions.
Ability to maintain attractive lobby/waiting areas.