Team Lead

Job Title  Team Lead
Employment Type Full-time
Work Authorization Requirements Authorized to work in Colombia without sponsorship
Language Requirements Fluent English 


About PRGX
PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients.  For more information about PRGX, visit www.prgx.com.

Job and Responsibilities

1. Operational Coordination

• Plan, assign, and supervise the team`s activities.

• Distribute suppliers and workload among auditors.

• Monitor the progress of processes from preparation through closure.

• Ensure compliance with SLAs and deliverables.

2. Audit Process Management

• Supervise:

o Credit analysis

o Identification of credits in statements

o Validation of information in Client ERP Systems

o Creation and validation of claims

• Validate the correct execution and documentation of each case.

 
3. Communications Management

• Coordinate:

o Statement requests

o Sending communications and reminders

o Follow-up with suppliers

• Monitor the management of bounced emails, alternative contacts, and incomplete responses.
 

4. Information and Systems Management

• Supervise the correct upload and update of information in tools such as Panoptic.

• Coordinate the setup of clients and projects.

• Manage necessary accesses, users, and permissions.

 
5. Quality Assurance

• Implement quality controls at all stages of the process.

• Validate information before sending it to the client and invoicing.

• Identify recurring errors and define corrective actions.

 
6. Project Setup

• Coordinate:

o Communication approvals

o Vendor master management and cleanup

o Request for supporting documents

• Ensure a structured project start.

 
7. Continuous Improvement

• Identify optimization and automation opportunities.

• Implement operational best practices.

• Define and follow up on performance KPIs.
 

8. Team Leadership

• Guide and support the development of analysts.

• Act as an operational escalation point.

• Ensure alignment with the area’s objectives.

Knowledge & Qualifications

• Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields.

• Preferably with a total of 3+ years in AP, AR, financial audit or similar roles.  

• Experience leading operational teams.

• Knowledge of financial processes and data analysis.

• SAP, Oracle, or other ERP’ systems 

• Advanced Excel / data analysis

• Fluent in English (B2+)

 
Competencies

• Leadership and team management

• Analytical thinking

• Results orientation

• Attention to detail

• Effective communication

• Continuous improvement mindset

 
Our Commitment to Equal Opportunity
PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices.

Physical Requirements
Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication

Data Privacy
Your personal data will be handled in accordance with applicable data protection laws.  We only collect information necessary for recruitment and will not share your data without your consent