Flagship Revenue Manager

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Revenue ManagerHospitality & Tourism

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Quick Summary

Overview

Skills Required Excellent oral and written communication skills.Strong analytical skills, problem-solving and good decision-making skills.Work effectively in a fast-paced,

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Revenue ManagerHospitality & Tourism

Skills Required

Excellent oral and written communication skills.
Strong analytical skills, problem-solving and good decision-making skills.
Work effectively in a fast-paced, dynamic environment and adapt to changing deadlines.
Proficient in analyzing data and building reports to identify trends, performance gaps and opportunities
Aptitude to complete designated assignments with little to no supervision, analyze information gathered and make recommendations
Experience in KPI management and understanding of how sales performance impacts revenue and profitability
Strong business acumen with the ability to connect sales, people, and operational drivers to financial outcomes
Proficient computer literacy (Word, Excel, PowerPoint, Outlook)

Experience

3 - 5+ years of experience in sales, operations, or analytical roles with heavy performance ownership
2+ years of wireless retail experience preferred
Experience in driving sales performance, coaching teams, and managing operational processes
Experience with workforce management tools (ADP Workforce Manager/eTime preferred)

Education

Bachelor's degree required (preferably Business, Finance, or Management)

Prime Communications is AT&T's largest privately held authorized retailer, with nearly 2,000 retail stores coast-to-coast. We are looking to hire a Flagship Revenue Manager to support the growing needs of our Flagship store portfolio. The Department functions to execute activities in the areas of Sales Performance, Revenue Growth, Workforce Optimization, Customer Experience, and Operational Excellence. The individual will be responsible for driving and monitoring business performance across flagship locations to ensure revenue growth, operational efficiency, and premium customer experience.

Essential Duties and Responsibilities

Partner with Field leaders (District Manager, Market Director, VP) to develop solutions that drive revenue growth and operational efficiency
Interpret and implement operational practices/policies and propose improvements to overall business processes
Independently analyze KPI and sales performance metrics, identify trends and address opportunities across Flagship locations
Analyze key revenue drivers (PPVGA, FIBER, AIA, Accessory, Protection) and collaborate with Field leaders to improve store performance and profitability
Identify opportunities in workforce planning, scheduling, and staffing to optimize payroll efficiency and sales productivity
Implement solutions to improve workforce management including forecasting, scheduling optimization, and real-time adherence
Analyze performance data to drive improvements in employee engagement, retention, and overall productivity
Evaluate staffing composition (headcount, tenure, skill alignment) and partner with Recruiting and HR to strengthen bench and retention strategies
Drive accountability through recurring business reviews, coaching cadences, and performance action plans
Evaluate historical trends to develop sales forecasts and support goal attainment across Flagship locations
Communicate with Field leaders regularly and maintain strong working relationships with Store leadership
Assist with streamlining reporting in Excel to reduce manual effort and improve visibility
Analyze store operating expenses (Payroll, Shrinkage, Deactivations) to identify efficiency opportunities and reduce OPEX
Partner with cross-functional teams (HR, Recruiting, Training, Operations, IT, Supply Chain) to resolve store needs and enhance support
Perform other ad hoc analysis as required