Research & Regulation Compliance Specialist- Claims

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Legal & ComplianceOtherCompliance Specialist

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The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company,

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Legal & ComplianceOtherCompliance Specialist

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Protective is looking for a Research & Regulation Compliance Specialist (Regulatory Claims Associate II) to support the compliant administration of Life, Annuity, and Disability claims. In this role, you’ll apply regulatory knowledge, legal research skills, and claims expertise to help ensure our claims processes meet state insurance requirements and internal standards.

This is a great opportunity for someone who enjoys digging into regulations, solving complex scenarios, and partnering with operational teams, without needing to be the final decision maker or policy owner!
This position has been opened as a remote opportunity, however, flexibility with hours worked is required.
Experience and/or exposure to West Law/Legal Research is a PLUS!
New Juris Doctorate gradutates and/or experienced Paralegals are encouraged to apply!

Apply statutory and regulatory requirements to real world claims scenarios across insurance products, escalating novel or complex issues as appropriate
Conduct targeted legal and regulatory research and provide clear, operationally focused guidance to claims and servicing partners
Support regulatory compliance efforts, including participation in complex claim investigations in collaboration with Claims, Legal, and Compliance teams
Review estate related documents (such as trusts, powers of attorney, divorce decrees, and court orders) to support accurate and compliant claim determinations
Assist with Market Conduct exams and regulatory inquiries by coordinating information and drafting or reviewing responses for state insurance departments
Develop training materials, job aids, and reference tools to support consistent claims handling and operational procedures
Analyze data to identify trends and support performance improvement recommendations within claims operations

Bachelor’s degree or equivalent experience
1–3 years of experience in legal research, regulatory compliance, insurance operations, or a related field
Strong written and verbal communication skills, with the ability to translate regulatory requirements into practical guidance
Analytical mindset with attention to detail and sound judgment
Ability to work independently within established frameworks while collaborating effectively across teams

Experience in insurance claims, compliance, or regulatory support
Familiarity with state insurance regulations
Juris Doctor (JD) or paralegal background (preferred, not required)

Vision acuity required to include close vision, color vision, distant vision, and the ability to adjust focus
Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment
Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 25 pounds
Ability to frequently sit for long periods of time
Ability to hear and talk, both in person and by phone
Ability to spend extended hours in front of a computer screen