Risk Reporting Specialist – VSC Programs

The Risk Reporting Specialist (Risk Analyst) supports the Risk Management team by maintaining Vehicle Service Contract (VSC) rate cards and producing recurring risk and exposure reporting. This role focuses on hands-on reporting, data analysis, and insight generation rather than strategic ownership or people leadership.

• Support the ongoing management and maintenance of Vehicle Service Contract (VSC) rate cards, including revisions and adjustments based on risk assessments.
• Partner with the Risk Management team to evaluate risk factors and incorporate them into rate card algorithms.
• Monitor and confirm that approved rate card changes are released according to agreed-upon effective dates.
• Respond to rate change requests by reviewing recommendations, assessing impact, and communicating approved revisions.
• Compile and analyze data to support recurring risk reviews, summarizing risk exposure by product, Affiliated Reinsurance Company (ARC), dealership, and other relevant segments.
• Prepare reserve and coverage comparisons between internal programs and competitor offerings, including independent research and analysis as needed.
• Produce clear, well-organized reports that communicate findings and insights to stakeholders.
• Perform additional duties and analytical support as assigned.

• Strong analytical and problem-solving skills with the ability to interpret data and identify trends, risks, and impacts.
• Working knowledge of risk management concepts, pricing, and data analysis within financial or service contract environments.
• Experience using self-service reporting and data visualization tools, preferably Microsoft Power BI.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to communicate complex information clearly and professionally in both written and verbal formats.
• High level of organization and attention to detail, with the ability to manage multiple priorities and interruptions effectively.
• Ability to collaborate across teams and respond constructively to feedback and evolving business needs.

• Bachelor’s degree in a related field (MIS, Data Analytics, Mathematics, Data Science) or a minimum of 4 years of experience in a data, analytics, or risk management role.
• Proficiency in Microsoft Office tools, including Excel.
• 1-3 years of experience working with self-service reporting or business intelligence tools preferred.
• Power BI experience strongly preferred.
• Experience with programming languages such as Python or SQL preferred.

• Vision acuity required to include close vision, color vision, distant vision, and the ability to adjust focus.
• Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment
• Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 25 pounds.
• Ability to frequently sit for long periods of time.
• Ability to hear and talk, both in person and by phone.
• Ability to spend extended hours in front of a computer screen