ePMO Process & Tools Analyst

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

 

We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

 

Protolabs Delivery Framework Development

Design, document, and continuously improve the Protolabs Delivery Framework, outlining standardized processes for project and program management.

Develop process flows, templates, and guidelines for:

Project staffing and resource allocation

Capacity and demand management

Task list management and Gantt chart creation

Risk and issue logging

Project and program reporting (dashboards, scorecards, executive summaries)

Ensure alignment of the framework with enterprise strategy, governance requirements, and best practices (Agile, hybrid, waterfall).

Knowledge Repository & Enablement

Create and maintain a company-wide knowledge repository to publish the Protolabs Delivery Framework, tools, templates, and training materials.

Collaborate with the ePMO Director to promote adoption and continuous improvement of project management standards.

Facilitate lessons-learned sessions and peer reviews of the Protolabs Delivery Framework to capture and share best practices.

 Portfolio & Project Management Tool Administration

Serve as the administrator for the enterprise portfolio and project management (PPM) tool.

Configure and optimize the tool to support Protolabs Delivery Framework processes, reporting needs, and integration with enterprise systems (ERP, HRIS, finance).

Develop and maintain user guides, training materials, and onboarding programs for new project and program managers.

Provide ongoing support, troubleshooting, and training to ensure effective tool usage and data quality.

 Reporting & Performance Measurement

Develop and maintain standardized reporting templates and dashboards for project/program performance, risks, issues, and benefits realization.

Support the ePMO Director in tracking key ePMO delivery metrics (on-time delivery, budget adherence, risk mitigation, benefits realization).

Enable portfolio transparency and executive decision-making through robust data management and reporting.

 Continuous Improvement & Capability Building

Identify opportunities to streamline processes, improve tool functionality, and enhance project management maturity.

Support the ePMO Director in building a cross-functional Project Management Community of Practice, including training, mentoring, and certification initiatives.

Bachelor’s degree in Business, Engineering, Information Technology, or related field or equivalent combination of education and experience.

5+ years of experience developing process documentation, templates, and knowledge repositories.

Hands-on experience administering and configuring PPM tools (e.g., Asana, Planview, Smartsheet, Project Online, Jira Align, or similar).

Familiarity with Agile, hybrid, and waterfall delivery methodologies.

Strong analytical and process design skills.

Excellent written and verbal communication skills.

Proficiency in project management software and reporting tools.

Ability to train and support users with varying levels of project management experience.

Collaborative, detail-oriented, and proactive approach to problem-solving.

We offer a competitive salary and annual bonus opportunity

In addition, we offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a 15% discounted rate

Matching grants through Protolabs foundation

And More!