Technical Product Manager (Platform Team)

Define and communicate a platform/product vision that aligns with the company’s strategic objectives and market needs

Help evolve and maintain a platform/product roadmap, prioritizing features and requirements based on stakeholder needs, market changes, and strategic goals

Translate business goals into technical priorities, acceptance criteria, and testable requirements with strong consideration for stakeholder needs and operational constraints

Establish internal “customer” understanding via continuous discovery: proactively look for and solve the pain points of engineering teams

Take product-oriented ownership of the relevant aspects of the platform (largely developer tooling and resources)

Manage end-to-end planning and execution for concurrent technical programs, including timelines, milestones, and delivery coordination

Collaborate with engineering technical leadership and communities of practice to help define and approve architecture and technical design; apply core-stack and domain patterns appropriately

Facilitate agile planning to maintain alignment and predictability

Define and track program success metrics, analyze product performance and user engagement, and iterate on product offerings based on data and feedback

Coordinate cross-functional teams and act as the primary liaison between technical and business stakeholders, providing proactive updates, presenting product demos, and communicating strategy and status to all audiences

Identify, log, and mitigate risks; escalate and drive contingency planning as needed

Stay current with industry trends, emerging technologies, and competitor offerings to continuously refine the product strategy 

Oversee the product development process to ensure timely delivery of high-quality products that meet customer and market demands

Mentor new hires and collaborate with peers; explain technical concepts clearly and help grow team capability

Understanding of platform as product: ability to treat engineering teams as customers and plan solutions that meet their needs and enable their work. 

Strong technical fluency, especially in developer tooling, architecture, Kubernetes, CI/CD, and eventing. 

Understanding of the challenges of supporting multiple technical stacks. 

Strong communication: writes clear PRDs/RFCs, migration/deprecation comms, and executive updates; can translate between platform engineers and product teams. 

Able to write and speak with honesty, brevity, and the intent of explaining things in a way the intended audience will understand. 

Outcome-driven prioritization - makes tradeoffs using data (telemetry) and qualitative inputs (developer feedback), with a bias toward reducing toil and accelerating time-to-value. 

Proven program planning and execution skills: road mapping, milestone tracking, dependency management, risk mitigation. 

Strong facilitation skills for cross-functional planning and problem resolution. 

Able to work independently on assigned tasks, tackle complex problems, identify edge cases, and navigate ambiguity. 

Proactive mindset: suggests and implements improvements and optimizations to processes and tools. 

Able to engage in valuable, open, exchanges of differing ideas through productive conflict. 

Strong sense of accountability. Take ownership of assigned work, seek clarification or guidance when needed, and deliver on time