Director, Operations & Procurement, Consulting

Canada·Torontoexecutive

OtherProcurement

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Quick Summary

Key Responsibilities

Lead and oversee large, complex transformation programs across Ontario government ministries, agencies, crown corporations, municipalities, healthcare organizations,

Technical Tools

OtherProcurement

Advisory

Not Applicable

Operations Strategy

Director

At PwC, our Government & Public Sector Operations & Procurement consulting practice partners with organizations across municipal, provincial, territorial, and federal governments, agencies, crown corporations, healthcare organizations, and broader public sector institutions to transform the way services are designed, delivered, and managed.

Our team works across operational strategy, service delivery transformation, program modernization, business architecture, operating model design, business process improvement, procurement modernization, organizational design, operational readiness, operational performance and productivity improvement, and technology-enabled transformation. We help clients transform the way their organizations operate across service-based and asset-intensive environments by redesigning services, operating models, networks, assets, and capabilities to improve performance and deliver sustainable outcomes. Combining deep public sector expertise with leading transformation methodologies, we help organizations navigate complexity, modernize service delivery, and improve outcomes for citizens, businesses, and communities.

As a Director, Government & Public Sector Operations Consulting, you will play a senior leadership role focused on growing and delivering PwC's Operations & Procurement practice within the Ontario public sector market. You will serve as a trusted advisor to public sector leaders at all levels, lead complex transformation programs, expand executive relationships across Ontario government and broader public sector organizations, and help grow PwC's market presence across ministries, agencies, crown corporations, municipalities, healthcare organizations, and other public sector institutions.

Responsibilities

~2 min read

→Lead and oversee large, complex transformation programs across Ontario government ministries, agencies, crown corporations, municipalities, healthcare organizations, and broader public sector institutions, integrating strategy, operating model design, service modernization, technology enablement, and implementation.

→Build and sustain trusted advisor relationships across the Ontario public sector, helping clients navigate complex transformation initiatives while identifying opportunities to strengthen client partnerships and drive strategic growth.

→Lead complex, business-led transformation initiatives across service-based and asset-intensive environments, helping clients improve service outcomes, operational performance, productivity, and organizational effectiveness through diagnostics, business architecture, operating model design, service and process modernization, network and asset optimization, value creation, and technology-enabled transformation.

→Demonstrate agility and resilience in managing dynamic projects by adapting swiftly to changing client needs, shifting priorities, and emerging challenges, guaranteeing successful delivery.

→Lead multidisciplinary teams across PwC and client organizations, ensuring high-quality delivery, strong team performance, and successful execution of complex transformation initiatives.

→Manage engagement financials, risks, quality, project teams, and resource allocation to deliver projects on time, within budget, and in line with client expectations.

→Lead business development activities, including identifying emerging client needs, account planning, opportunity shaping, complex solutioning, proposal development, strategic pursuits, and market engagement to drive growth across the Ontario public sector market.

→Collaborate across PwC's national and global network, bringing together diverse capabilities, perspectives, and leading practices to solve complex client challenges.

→Champion innovative Operations and Procurement offerings, leveraging AI, automation, advanced analytics, and emerging technologies to reinvent how public sector organizations design, deliver, and optimize services, operations, and business capabilities.

→Contribute thought leadership, market insights, and innovative solutions that help public sector organizations modernize operations, improve performance and productivity, transform service delivery, leverage emerging technologies, and address evolving government priorities.

→Recruit, coach, mentor, and develop high-performing teams while fostering a culture of collaboration, inclusion, continuous learning, innovation, and professional growth.

Requirements

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As a requirement, a Security Clearance is mandatory for all staff who’ll be engaged on these assignments. Prior to applying, please review the Government of Ontario website to ensure you meet the eligibility requirements to obtain this clearance. This will become a condition of your employment with PwC should you receive an offer from us.

https://www.doingbusiness.mgs.gov.on.ca/mbs/psb/psb.nsf/Attachments/ContractorSecurityScreeningBrochure/$FILE/2017-july-Contractor-Screening-brochure.pdf

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $191,200 - $241,200. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Not Specified

What We Offer

~1 min read

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research {+ 30 more}

Yes

July 27, 2026

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).