Epic Systems Support - Senior Associate

Not Applicable

Managed Services

Senior Associate

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Epic Systems Support - Senior Associate, you will specialize in providing consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business Application Consulting practice, you will leverage your skills to assist clients in achieving their strategic objectives by integrating and utilizing business applications effectively.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward isn’t clear. This role requires you to embrace ambiguity, ask insightful questions, and use these moments as opportunities for growth.

In this role at PwC, you will be instrumental in analyzing client needs and implementing software solutions that enhance operational efficiency. Your work will involve using a broad range of tools and methodologies to generate new ideas and solve problems, all while upholding professional and technical standards.

Responsibilities

- Analyzing client needs to implement Epic software solutions effectively
- Providing training and support for seamless integration of Epic applications
- Utilizing analytical reasoning to optimize operational efficiency for clients
- Collaborating with clients to understand and address their business transformation needs
- Applying digital healthcare knowledge to enhance client service engagements
- Managing electronic health record (EHR) systems to support healthcare technology initiatives
- Developing insights through health data analytics to inform strategic decisions
- Upholding professional and technical standards in all client interactions
- Navigating complex situations to deliver quality solutions and build client relationships
- Mentoring junior team members to foster growth and development within the team

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree
- Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management
- Utilizing analytical reasoning and business analysis for healthcare technology projects
- Implementing digital transformation initiatives within healthcare settings
- Excelling in health data analytics and health information systems (HIS)
- Embracing change and demonstrating intellectual curiosity in complex environments
- Developing meaningful client connections and anticipating client needs

Up to 20%