ETIC, SAP CX Consultant - Senior Associate

Cairo - Eticsenior

OtherConsultant

1 views0 saves0 applied

Apply Now

Quick Summary

Requirements Summary

Help clients improve how they reach, serve, and retain their customers through better experiences and smart strategies.

Technical Tools

OtherConsultant

Advisory

Technology

Advisory - Other

Senior Associate

Requirements

~1 min read

Customer Focus: Help clients improve how they reach, serve, and retain their customers through better experiences and smart strategies.
Consulting Work: Support top companies in implementing and integrating SAP CX tools for Sales or Service. Work with global clients across various industries to support their digital transformation.
Holistic Consulting - Your field of activity in the area of "Customer Transformation – SAP CX" includes advising leading companies on the implementation and integration of SAP CX in the areas of Sales or Service. We are working with clients from all industries across the globe, enabling digital transformations of individual business units to entire business models.
Your Role:
- As a Senior Consultant, you’ll gather customer requirements, design and improve processes, configure SAP systems, and suggest system enhancements. You may also lead a team of experts.
Stay Updated: Keep up with the latest SAP CX technologies, including AI and automation, to help clients stay competitive.
Growth Opportunities: Get excellent training, coaching, and hands-on experience through diverse and challenging tasks.

Not Specified

A degree in business informatics, IT, or a related field.
Consultant level: Experience in SAP CX Sales, Service, SAP S4HANA Service or CRM, especially in improving business processes in sales or service.
Senior Consultant level: From 4-7 years of SAP CX Sales, Service, SAP S/4HANA Service or SAP CRM.
Experience and strong skills in process improvement in the same areas.
Technical Expertise (depending on your profile):
- Deep knowledge of SAP CX Sales , Service, SAP S/4HANA Service or SAP CRM.
- Experience with system configuration and functions like Service Requests, Contracts, Orders, Confirmations, and Maintenance.
- Integration with Finance, Sales (e.g. returns, billing), and Logistics is a plus.

Experience of SAP CX Sales , Service, SAP S/4HANA Service or SAP CRM.
Quick to understand complex problems and find practical solutions.
Great at building trust with clients and colleagues.
Strong problem-solving and analytical skills
Ability to manage tasks independently and as part of a team
Excellent communication and presentation skills
Fluent in English (German is a plus) and confident in leading presentations and workshops.

Nice to Have

~1 min read

Accepting Feedback, Active Listening, Analytical Thinking, Ariba Module, Ariba Supplier Network, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, SAP Ariba, SAP Ariba Contracts, SAP Procurement, SAP Vendor Management, Self-Awareness, Source to Pay (S2P) Transformation, Spend Analysis, Supplier Relationship Management (SRM), Teamwork, Well Being

Yes