Salesforce Delivery Lead - Senior Manager - Technology Consulting - Advisory

2 Locationssenior

OtherTechnology

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Quick Summary

Key Responsibilities

Leadership of client engagements that includes project planning & budgeting,

Technical Tools

OtherTechnology

Advisory

Senior Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

A career within our Salesforce Consulting practice will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

As a Senior Manager, you’ll work as part of a team of problem solvers, with experience of leading teams to help clients solve complex business issues from strategy to execution. Responsibilities include:

Leadership of client engagements that includes project planning & budgeting, as well as implementation of the delivery
Working with PwC teams both in Ireland and across EMEA
Proactively managing the various stakeholders both on the client side and internal to PwC (e.g. industry sector teams)
Identifying and developing new business opportunities with new or existing clients
Producing proposals and presenting to clients

Minimum 7 years of experience running medium to large projects and/or programmes in CRM and integrated systems, specifically Salesforce
Knowledgeable about project management and agile methodologies, and willingness to learn the PwC way of applying these in our engagements
Commercial awareness and ability to balance delivery need vs budget
Strong team player with the interest to coach and mentor junior colleagues
Experience of leading distributed onshore and offshore delivery teams
Experience of having worked in a matrix environment
Self-motivated and able to work without daily supervision
Excellent communication skills - must be able to understand and articulate technical subjects and issues and discuss them with clients.

What We Offer

~1 min read

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}