Production Support Engineer

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

You will play a key role in ensuring the stability, reliability, and performance of QRT’s trading platforms and low-latency automated trading systems.

Your responsibilities will include:

• Monitoring and supporting real-time trading systems and production infrastructure
• Acting as a first point of contact for production incidents impacting trading activities
• Investigating and resolving issues related to order flow, exchange connectivity, and internal services
• Performing pre-market health checks to ensure trading platform readiness
• Troubleshooting issues across Linux/Windows environments and distributed systems
• Analysing logs, system behaviour, and application performance to identify root causes
• Improving monitoring, operational tooling, and automation
• Supporting production deployments and release activities
• Collaborating closely with developers, researchers, and infrastructure teams
• Participating in a remote on-call rotation

• 3+ years of experience in Production Support, Trading Support, or Application Support within a trading environment
• Strong understanding of the trade lifecycle and electronic trading workflows
• Experience supporting low-latency or automated trading systems
• Strong Linux knowledge and confidence with command-line tooling
• Exposure to C++ applications and distributed systems environments
• Experience troubleshooting real-time production issues under pressure
• Scripting skills in Python, Bash, or similar
• Strong analytical, problem-solving, and communication skills
• Proactive mindset with strong ownership in fast-paced environments

• Experience with exchange connectivity and market data systems
• Understanding of networking and performance troubleshooting
• Familiarity with monitoring and observability tools
• Exposure to CI/CD and release management processes
• SQL knowledge and/or experience in algorithmic trading environments

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.