Research Recruitment Assistant

  Are you a confident communicator with a passion for helping people and delivering a positive experience? As a Recruitment Assistant (Volunteer Recruiter), you will play a key role in supporting the successful recruitment and scheduling of research volunteers for clinical studies. Working as part of our Screening team, you will engage with prospective participants, coordinate appointments, maintain accurate volunteer records, and support study recruitment activities. This is a fast-paced, highly organised role that requires strong communication skills, attention to detail, and a commitment to volunteer safety and Good Clinical Practice (GCP) standards. Fluent English and Spanish language skills are essential to effectively support our diverse volunteer population. The Role Responsible for making telephone appointments with prospective research volunteers  Other duties include the effective tracking and recording of scheduled outpatient visits by current or prospective research volunteers  Work is primarily performed at the Screening Office  To comply & adhere to GCP guidelines and regulations as required of this role  To ensure study data is collected to a high quality in accordance with Good Clinical Practice (GCP) standards  To ensure subject safety at all times  Main Tasks and Responsibilities  Answer and distribute all incoming telephone calls  Answer telephone inquiries of potential volunteers in regard to ongoing studies  Initiate telephone calls to prospective research volunteers for inclusion in clinical trials  Schedules research volunteers for screening appointments, clinic visits, follow-up visits and overnight clinic admissions and transportation as needed  Tracks screening status and notification of prospective research volunteers  Assists in screening logistics and distributing copies of informed consent to prospective participants  Assists in maintaining computerized database of research volunteers  Work with Senior Volunteer Registration Coordinator to prepare advertising for upcoming studies  Provide administrative support to Volunteer Registration Coordinator when required  Process application forms and enter data on to TrialOne  Tracks response to volunteer recruiting efforts  Work with medical team and other staff to assess volunteer suitability for the studies  Assists in obtaining medical records from outside sources  Copying, faxing and filing  Prepares volunteer files, assures all screening forms (study specific) are included and are completed by volunteers  Obtains subject identification information such as social security card, Florida driver’s license, and obtains a complete W-9 etc. and provides two copies of the identifications for the volunteer file  Responsible for the follow-up activities, including but not limited to: contacting missed appointments and rescheduling, confirming appointments scheduled for the following day and preparing subjects file for the next day’s work  Act as Recruitment Lead on assigned studies  Assists with the other administrative and clerical duties as assigned  Job Demands  The job may involve the following:  Very high concentration of work  Strict and tight deadlines  Having to juggle a range of tasks/issues simultaneously  Working in a hazardous environment with high requirement to follow safety procedures  Working outside normal working hours  Needing to respond to client demands  The Candidate Excellent interpersonal and communication skills  Good problem solving and organizational skills  Excellent telephone etiquette  Ability to effectively plan and assist with tracking the study volunteers  Associate degree (preferred) or high school graduate with work experience  Ability to coordinate, organize and perform multiple tasks  Computer literacy and data entry experience  Fluent in English and Spanish  Previous experience in recruiting, interviewing and instructing volunteers    #INDHP