Senior Trust & Investment Administrator

A prominent, client-focused trust and investment management organisation is seeking a Senior Trust and Investment Administrator to deliver essential operational support to a dedicated team of Trust Officers. This in-office, full-time position centres on executing investment administration, overseeing client correspondence, and ensuring all transaction instructions are processed accurately and timeously within a high-compliance wealth preservation environment. Working Hours: Standard full-time office hours (Monday to Friday). Location: In-office Key Responsibilities: Investment & Share Administration: Collate and verify all documentation required for local and offshore investment instructions, including redemptions, asset switches, and share dealing workflows. Data Processing & System Capture: Secure mandatory authorisations, then accurately input transaction data into internal platforms, specifically Fundamental and the PTC/CRM system. Financial Transaction Management: Process daily and monthly EFT payments on behalf of clients, performing required validations within the Cashman/CRM infrastructure. Account Monitoring: Review debit balances systematically and collaborate with Trust Officers to implement prompt corrective measures. Client Onboarding & Data Management: Coordinate the onboarding lifecycle for new clients, overseeing take-on documentation and electronic system indexing. Invoicing & Trust Payments: Draft quarterly invoices for ad hoc fee structures and manage administrative payment workflows for trust structures. Client Liaison & Reporting: Serve as a dependable contact point for clients, beneficiaries, and third-party service providers; assemble tax records and compile monthly and quarterly reporting packs. Compliance & Records Maintenance: Maintain structured physical and digital filing systems for investment records, ensuring advisory documentation adheres to applicable financial services regulations. Administrative & Team Support: Provide operational assistance - including document formatting, correspondence management, diary tracking, and schedule coordination - while offering backup support to colleagues. Requirements: Work Experience: 3 to 5+ years of dedicated experience as a broker's assistant, broker's secretary, or investment administrator. Functional Expertise: Proven experience handling investment administration instructions, accurate data capturing, and transactional follow-ups. Core Competencies: Exceptional attention to detail, strong organizational skills, and a track record of meeting strict operational deadlines. Preferred Qualifications: Formal Education: Financial planning or FAIS-aligned formal qualifications. Required Software Skills: Portfolio & Investment Systems: Fundamental (or equivalent portfolio management software) CRM Systems: PTC/CRM (or comparable client databases) Payment Software: Cashman (or standard electronic fund transfer systems) Office Utilities: Core office applications for professional typing, document filing, and calendar scheduling Benefits Competitive compensation package within an established financial services environment. Stable, structured operational culture focused on long-term wealth preservation.