Business Intelligence & AI Analyst

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

• →Build Analytical Infrastructure: Create and maintain dashboards and models in BI tools (like Power BI, Tableau, or Sigma) that stitch together data from NetSuite, CRM, and product databases into unified views of revenue and operational KPIs.
• →Deliver Strategic Insights: Provide FP&A-style analysis, including variance, cohort, and trend identification, to explain what the data means and what the business should do about it.
• →Architect Data Integrity: Develop a deep understanding of system data models and integration points to monitor data quality and troubleshoot discrepancies back to their source.
• →Deploy AI Automations: Design AI-integrated workflows to eliminate manual tasks, such as using AI to read signed contracts, extract key terms, and auto-draft entries in NetSuite.
• →Scale Analytical Capabilities: Use AI tools (Claude, ChatGPT, or Copilots) daily to generate hypotheses, run exploratory queries, and summarize findings for leadership.
• →Collaborate Cross-Functionally: Partner with RevOps, Accounting, and Customer Success to translate their specific data needs into technical analytical solutions
  
  

• Experienced Analyst: 3–6 years of experience in business intelligence, data analysis, or FP&A, specifically building reporting that leadership uses for decision-making.
• Technical Proficiency: Strong skills in SQL for data transformation, proficiency in at least one BI tool, and advanced Excel or Google Sheets capabilities.
• AI Practitioner: Demonstrated, active daily use of AI tools (Claude, ChatGPT, etc.) to solve real business problems, rather than just a general awareness of the technology.
• Systems Thinker: An understanding of business systems architecture and how data flows between ERPs, CRMs, and billing platforms.
• Automation Builder: Experience with integration platforms like Workato, Make, or Zapier, or direct experience working with APIs.
• Clear Communicator: The ability to present complex analytical findings to non-technical leadership and explain system-level data flows to stakeholders.
• Bonus Background: Familiarity with SaaS growth-stage environments, NetSuite, financial modeling, or basic coding in Python or JavaScript.
  
  

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $100,000-130,000. This role will also be eligible to receive equity options.

If you are based in California, we encourage you to read this important information for California residents linked here: https://rapidsos.com/privacy/california/