Senior Product Designer

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

• →Lead end-to-end design for platform-level experiences that span multiple products and workflows
• →Design AI-first experiences, such as decision support, automation, recommendations, or data summarization that streamline and reimagine customer workflows
• →Thoughtfully design how AI outputs are presented, explained, and integrated into human workflows
• →Create high-quality storyboards, wireframes, prototypes, and detailed design specifications that scale across teams and products
• →Plan, prepare, and conduct user research using both quantitative and qualitative methods, analyze user feedback, and synthesize insights for informing and inspiring the product organization. 
• →Communicate design rationale clearly, articulating tradeoffs and user impact to cross-functional partners
• →Advocate for accessibility, consistency, and usability while balancing technical and operational constraints
• →Contribute to design systems, shared components, and platform standards
• →Support and mentor other designers through collaboration, critique, and feedback

• 7+ years of product design experience working on complex digital products or platforms
• Experience designing cross-product or platform-level systems, not just isolated features
• Strong systems thinking and the ability to design for multiple users, workflows, and contexts
• Demonstrated experience designing AI- or ML-enabled products, including human-in-the-loop workflows or data-driven decision support
• Experience with or strong interest in GIS, cartography, mapping, or geospatial visualization
• Proficiency in Figma and modern design tools, with a high bar for interaction and visual quality
• Experience planning and conducting user research and translating insights into product strategy
  Ability to work independently, manage ambiguity, and drive design work forward in collaboration with partners
• Strong communication skills and comfort influencing cross-functional stakeholders

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $140,000 - $165,000. This role will also be eligible to receive equity options. #LI-Remote