Dock & Door Installation Technician

Pay: $25–$28 per hour
Location: Regional service territory (home-based with company vehicle)

At Raymond Storage Concepts, we don’t just install equipment — we help our customers keep their operations moving safely, efficiently, and confidently. As a Dock & Door Install Technician, you’ll play a critical role installing dock and door systems that support warehouses, distribution centers, and facilities across our region.

This is a hands-on, skilled trade role for someone who takes pride in quality workmanship, values safety, and enjoys seeing the direct impact of their work.

Raymond Storage Concepts is a leading provider of customized material handling solutions, focused on optimizing warehouse operations and fleet performance. We proudly serve Ohio, Kentucky, Southeast Indiana, and West Virginia as an authorized sales and service center for The Raymond Corporation, a global leader in material handling innovation.

Headquartered in Cincinnati, with regional locations in Columbus and Louisville, we’re known for our technical expertise, strong culture, and commitment to doing what’s right — for our customers and our people.

Reporting to the Dock & Door Operations Manager, the Dock & Door Install Technician is responsible for the installation of commercial and industrial dock and door equipment, including:

• Rolling steel and sectional doors

• Dock levelers and truck restraints

• Safety gates and truck shelters

• HVLS fans

You’ll work independently and as part of a team to complete installations safely, efficiently, and to Raymond Storage Concepts standards — ensuring every job is done right the first time.

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  Install dock and door equipment efficiently and accurately while following all safety regulations and company procedures

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  Complete and maintain all required safety training and equipment certifications

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  Meet performance goals related to labor efficiency, work completion, and quality

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  Maintain a clean, organized service truck, tools, uniforms, and inventory

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  Accurately document all work performed and submit paperwork in a timely manner

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  Partner with Parts, Sales, and Operations teams to ensure customer needs are met

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  Communicate professionally with customers and internal teams, representing RSC with integrity

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  Promote service maintenance programs and support the RSC brand through excellent customer interactions

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  Remain flexible with scheduling to support customer needs

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  Drive safely throughout the service territory and maintain a clean driving record

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  Demonstrate sound judgment, accountability, and a positive, professional attitude

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  Perform other duties as assigned by leadership

This role is physically demanding and requires the ability to:

• Climb ladders, stairs, and operate scissor lifts, forklifts, and service vehicles

• Frequently walk, crouch, crawl, push, and pull

• Work in confined spaces and around obstacles

• Lift and carry materials ranging from 40–120 lbs

• Maintain balance and proper body positioning while working at heights or in tight spaces

• High school diploma or equivalent

• 1–3 years of dock & door, installation, or related mechanical experience preferred

• Strong mechanical aptitude and troubleshooting skills

• Welding and cutting torch experience preferred

• Experience operating lift trucks and scissor lifts preferred

• Basic knowledge of electrical systems, motor controls, and/or hydraulics preferred

• Excellent customer service and communication skills

• Strong time management and organizational skills

• Ability to lift 75 lbs. or more

• Valid driver’s license with a clean driving record

• Residence within the designated service area

• Competitive hourly pay

• Company service truck, tools, and uniforms

• Strong safety culture and professional standards

• Stable, growing organization with long-term career opportunities

• Team-focused environment built on accountability, trust, and respect

If you’re a skilled technician who values quality work, safety, and being part of a company that stands behind its people — we’d love to hear from you.