Client Communication, Team Leader

• ASO3 $74,095 - $78,694 p.a.+ Superannuation & Salary Sacrifice Benefits
• SA, Adelaide CBD5000
• Full Time, Permanent Role

Join BreastScreen SA as the Team Leader, Client Communication and play a key role in supporting the delivery of South Australia's breast cancer screening program. Leading a dedicated team, you will coordinate day-to-day client communication activities, oversee workflows and resources, and ensure women receive timely, professional and compassionate service throughout their screening journey.

This rewarding role combines people leadership, customer service and operational coordination. You will support staff development and training, drive continuous improvement initiatives, contribute to process development and help maintain high standards of service delivery, data quality and client care. Working closely with stakeholders across BreastScreen SA, you will help create a positive experience for clients while supporting an important public health service.

You are a supportive and customer-focused leader who enjoys developing teams, improving processes and delivering high-quality services that make a difference.

• Lead, coach and support staff to achieve service goals
• Build positive client experiences through empathy and care
• Manage workflows, priorities and competing deadlines
• Use systems, data and problem solving to drive improvements
• Deliver quality services with confidentiality and professionalism

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. 

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. 

Connie Korte, Coordinator Client Communication

Phone: 7422 0901

E-mail: Connie.Korte@sa.gov.au

11:55 pm Sunday 11th October 2026

Australian applicant guidelines

International applicant guidelines

Advertised: 25 Sep 2026 Cen. Australia Standard Time
Applications close: 11 Oct 2026 Cen. Australia Daylight Time

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