Business Analyst

The Business Analyst is highly skilled at understanding business needs and driving results in complex environments. The role is responsible for understanding client goals, requirements, expectations, and challenges related to strategic planning, process improvement, solution implementation, and organizational change. This position focuses on client needs analysis, current and future state process documentation, organizational transformation, business and technology optimization, and supporting project teams with documentation and key deliverables. Business Analysis work is performed on Advisory engagements and within implementation projects. 

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• Experience: 10 or more years’ professional experience is preferred, with 7 or more years in business analysis, process improvement, solution implementation, and project management, in a consulting role or within utilities or a relevant industry. 

• Education: Bachelor’s degree, or an equivalent combination of education, work experience, and certifications. 

• Scope Ownership: Experience owning the business-side scope of an engagement end to end. 

• Technical Skills: Experience with business process modeling, requirements gathering, and familiarity with software development lifecycle, senior or expert level skills with Microsoft Word, Excel, and PowerPoint. 

• Communication: Strong oral and written communication with the ability to connect with both business and technical resources and be proficient with the facilitation of meetings.  Must have the ability to clearly document and summarize meetings, interviews, and workshops, prioritizing important key details in project documentation. 

• Relationship Building: Ability to build and leverage relationships with internal and external stakeholders. 

• Teamwork: Must be a self-starter with a good work ethic and the ability to work as part of a team. 

• Problem-Solving: Capable of breaking down complex problems into manageable subcomponents. 

• Systems Thinking: Able to see how a change in one area affects another, and to identify second- and third-order effects before they surface later in a project or engagement. 

• Working Without Precedent: Comfortable where there are no templates or prior examples. Able to establish approaches in ambiguous environments to move work forward. 

• Travel: Willingness to travel as necessary to client sites, industry events, or Red Clay meetings (up to 80%).