Builder - Customer Success Manager

At Reevo, we're reimagining the entire revenue stack from the ground up, and we're doing it with speed. We're building software that orchestrates every go-to-market motion, enabling B2B teams to operate faster, smarter, and more collaboratively. By combining automation, intelligence, and a radically intuitive interface, we're helping companies unlock new levels of productivity and growth across marketing, sales, ops, and customer success teams.

If you're excited about working on a product that reshapes how revenue teams work and being surrounded by curious, driven teammates, you'll feel right at home here. From day one, you'll get real ownership, real mentorship, and real impact. Our team of 50+ builders has 30 exits under their belt, so you'll be in good company, and working alongside the best!

As a Customer Success Manager (CSM), you will be the strategic partner helping Reevo’s customers realize the full value of our CRM platform. You’ll own relationships with complex, high-value accounts—driving adoption, engagement, and measurable outcomes that lead to renewals and expansion. This role blends consultative business acumen, product fluency, and a customer-first mindset to ensure every Reevo customer achieves lasting success.

We care a lot about building a strong in-person culture, and we’re very much in build mode. We expect the team to be in our SF office five days a week — that’s important to how we operate and scale right now.

• →

• Bachelor’s degree in Business, Marketing, Economics, or related field (or equivalent experience)

• 3–7 years in Customer Success, Account Management, or Consulting within a B2B SaaS company, ideally CRM, RevOps, or GTM technology

• Proven record of driving adoption, retention, and growth across complex customer portfolios

• Strong communication and presentation skills across all organizational levels

• Experience with data-driven account management (usage analytics, health scoring, forecasting)

• Comfort with AI-driven insights and productivity tools

• Highly organized, proactive, and capable of managing multiple priorities with tight timelines

• Ability to collaborate cross-functionally and influence without authority

• Startup experience a plus—comfortable with ambiguity, ownership, and fast iteration

At Reevo, we're reimagining the entire revenue stack from the ground up, and we're doing it with speed. We're building software that orchestrates every go-to-market motion, enabling B2B teams to operate faster, smarter, and more collaboratively. By combining automation, intelligence, and a radically intuitive interface, we're helping companies unlock new levels of productivity and growth across marketing, sales, ops, and customer success teams.

If you're excited about working on a product that reshapes how revenue teams work and being surrounded by curious, driven teammates, you'll feel right at home here. From day one, you'll get real ownership, real mentorship, and real impact. Our team of 50+ builders has 30 exits under their belt, so you'll be in good company, and working alongside the best!