Overnight Customer Service Representative - Downtown West Palm Beach

Position: Full-Time Overnight Customer Service Representative
Location: Municipality of West Palm Beach (401 Clematis St West Palm Beach, FL 33401)

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. 

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience. 

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.