Massage Therapist

Physical Requirements:
 Stand, sit and walk for varying lengths of time, often long periods of time
 Bend, stoop, squat and stretch
 Lift approximately forty (40) pounds of equipment or supplies on and off a cart, using
safe lifting techniques

 Good communication skills, both written and verbal
 Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
listening and hearing ability and visual ability
 Know and be able to administer first aid
 Direct evacuations in an emergency
 Must have finger dexterity to be able to operate office equipment such as computers,
ten-key calculator, printers, multi-line tone tone phone, filing cabinets, photocopiers
and other office equipment as needed

Core Responsibilities:
 Greet guests/residents at the Spa Front Desk or in the Relaxation Room.
 Escort guest to their room(s), including the locker room(s). Show them key features of
the room and articulately describe the service.
 Provide all services to the highest standard and keep SOAP notes on file for each guest.
 Resolve guest/resident problems and issues following proper conduct standards.
 At all times, demonstrate the highest level of professionalism in dealing with guests,
staff and managers.
 Keep work area clean of all clutter while maintaining professional appearance and
standards.
 Participate in further learning activities up to and including product knowledge.
 Maintain up to date knowledge of hotel services, products and procedures.
 Focus on working in a safe manner and create a safe working environment at all times.
 Perform other duties as assigned.
Knowledge, Skills, and Competencies:
 Three to six months related spa experience required.
 Current and up to date state licensing required.
 High work ethic, self-initiative , independent judgment
 Proven customer service and problem solving experience
 Regular attendance
 May be required to work varying schedules to reflect the business needs of the property
 Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all times