Property Claims Adjuster, UK

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

As a Property Claims Adjuster at Reserv, you'll manage a portfolio of property claims from first notification through to settlement, working across a mix of MGAs, carriers, and self-insureds. You'll own your claims end-to-end — investigating losses, setting reserves, making coverage decisions, and delivering a genuinely great experience to policyholders and brokers alike.

• →Manage property claims end-to-end, from first notification of loss through to settlement
• →Built and maintain high-quality relationships with stakeholders, brokers, and policyholders, consistently meeting the service standards our clients expect
• →Prioritise and organise a varied caseload, working within system driven SLAs and workflows to keep claims moving efficiently
• →Communicate clearly and professionally - whether that's a coverage letter, a call with a claimant, or an update to a client
• →adapt quickly in a past-paced enviroment

• Minimum of 5 years of experience in property claims in all or any of the following:
• • Commercial
  • Personal
  • Agriculture
• Business Interruption knowledge would be advantageous
• Claims authority of £25,000 or more in current role
• Awareness of current UK trends associated with Insurance and the wider market impacts
• Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
• Curious and motivated by problem solving and questioning the status quo
• Desire to engage in learning opportunities and continuous professional development
• Willingness to travel for client and claims needs

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!