Founding Customer Success Lead

Great sellers are the lifeblood of every business. They build relationships, understand needs, and close deals that drive growth. But too often, they're buried under administrative work, disconnected tools, and processes that pull them away from what they do best -- selling.

Revic is an AI-native sales acceleration engine built to uplift sales professionals. We handle the complexity -- analyzing data, identifying opportunities, triggering the right workflows -- so reps can focus on the human side of sales. The conversations. The relationships. The moments that matter.

Our platform learns what's working, defines who to sell to, and gives reps the context they need to move with confidence and precision. Sales will always be human. Revic exists to make sure it stays that way.

We're a well-funded Seed Stage startup. Lean team, strong investors, real enterprise customers, and a product that's changing how revenue teams operate.

Revenue teams spend 70% of their time on meta-work instead of selling. We're fixing that with AI agents built on a collective memory -- connecting messy, real-world data into context that drives autonomous action.

As our Senior Customer Success Manager, you'll be the human bridge between our product and our customers' outcomes. You'll own post-sales relationships end-to-end: guiding onboarding, driving product adoption, delivering measurable ROI, and turning every customer into a long-term champion.

This isn't a slot on an existing team. You'll be the first dedicated senior CS hire. You'll shape our customer journey from scratch, define success playbooks, build the metrics and tooling, and partner directly with leadership, engineering, and GTM to make every Revic deployment a success story. The CS organization scales from what you build.

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  You want to look back in 5 years and say, "I helped build that"

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  You're comfortable juggling multiple priorities and wearing multiple hats

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  You're excited about shaping a product and a company from the ground up

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  You want to be your customers' favorite person and your engineers' best friend