HR Generalist

Recruiting and Onboarding

• Own full-cycle recruiting for your region's non-provider roles, including dental assistants, front office, treatment coordinators, and office leadership: intake with managers, posting, sourcing, screening, interview coordination, offers, and closing.
• Manage offers within established wage bands and approval processes, and keep candidates engaged from first contact through their first day.
• Coordinate onboarding so new hires start ready to work, with paperwork, credentials, and systems access handled on time.
• Track open requisitions and time to fill, and keep Operations updated on hiring status and staffing risks.

Boots on the Ground and Campus Partnerships

• Build and maintain relationships with local dental assisting programs, community colleges, technical schools, and high school career programs in your region.
• Represent us at career fairs, classroom visits, and campus events, and create pipelines for externships and new graduates.
• Visit your offices regularly to get to know teams, understand staffing needs firsthand, and be a consistent, approachable HR presence.

Employee Relations

• Serve as the first point of contact for employee questions and concerns in your region.
• Coach Office Managers and Regional Managers through performance conversations, corrective action, attendance issues, and team conflict.
• Conduct fact-finding on employee relations concerns, document clearly, and escalate to HR leadership with the facts, a timeline, and the open questions that need answers.
• Support separations, exit processes, and retention conversations with professionalism and care.

HR Operations and Compliance

• Partner with Payroll and Benefits on employee changes, leave-related questions, and new hire setup.
• Maintain accurate employee records in our HRIS and support policy compliance across NC, SC, and VA as applicable.
• Help roll out HR programs, policies, and communications to your offices.

• Responsiveness. Our offices run on tight schedules. When a manager calls about a call-out, a candidate, or a team issue, they need a timely answer. You return calls and messages the same day and follow through on what you commit to.
• Multitasking without dropping balls. On any given day you might be screening candidates, handling an employee concern, visiting an office, and working a career fair. You stay organized, prioritize well, and know what's urgent versus what can wait.
• Relationship building. You're comfortable walking into an office or a classroom and making a connection, and people trust you because you're consistent and fair.
• Sound judgment. You know when to handle something and when to escalate, and you bring the right information when you do.

• 2+ years of HR generalist, recruiting, or HR business partner experience, ideally in a multi-site environment.
• Demonstrated full-cycle recruiting experience, with high-volume hourly hiring a strong plus.
• Working knowledge of employee relations practices and employment law fundamentals.
• Healthcare, dental, or DSO experience preferred.
• Comfortable with an ATS, HRIS, and Microsoft Office or Google Workspace.
• Valid driver's license, reliable transportation, and the ability to travel regularly within your region (mileage reimbursed).
• Bachelor's degree in Human Resources, Business, or related field preferred; SHRM-CP or PHR a plus.