Internet Sales Specialist - Ridenow Boulder

• →Manage incoming phone calls and internet leads with requests about powersports vehicles.
• →Confirm sales appointments and perform long-term follow-up on all unsold customers.
• →Answer incoming calls and respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• →Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional writing and email skills.
• →Follow up with all unsold prospects daily and stay in contact with sold customers for customer follow-up and retention.
• →Keep up-to-date with incoming inventory and operate software to locate vehicles quickly and efficiently.
• →Maintain accurate and thorough customer information and interactions with guests into the CRM through data entry.
• →Perform other job-related duties as assigned.

Requirements:

• →Experience utilizing CRM systems such as Eleads is desired but not necessary
• →Outstanding communication skills both verbal and written, including exceptional email skills.
• →Energetic and outgoing personality.
• →Professional, pleasant, and friendly demeanor.
• →The willingness to persistently follow up with customers.
• →Internet savvy with excellent computer and organizational skills to track leads.
• →Familiarity with and interest in powersports vehicles.