Internet Sales Specialist - RideNow Forney

United States·Ridenow Forney - ForneyNormalentry

OtherSales Specialist

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Quick Summary

Key Responsibilities

Manage incoming phone calls and internet leads with requests about powersports vehicles. Confirm sales appointments and perform long-term follow-up on all unsold customers.

Technical Tools

OtherSales Specialist

Responsibilities

~1 min read

→Manage incoming phone calls and internet leads with requests about powersports vehicles.
→Confirm sales appointments and perform long-term follow-up on all unsold customers.
→Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
→Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills.
→Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers.
→Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently.
→Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
→Perform other job-related duties as assigned
→Must be able to sit for prolonged periods of time at work station

Requirements

~1 min read

Minimum of 1 year experience in a high volume call center environment
Minimum of 1 year experience handling e-commerce sales leads
Previous Automotive or Powersports internet sales experience strongly preferred
Experience utilizing CRM systems such as Eleads, desired
Outstanding communication skills both verbal and written (including exceptional email skills)
Energetic and Outgoing Personality
Professional, Pleasant, Friendly Demeanor
The willingness to follow up, and follow-up again, with customers (Persistently Patient)
Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads
Familiarity with and interest in powersports vehicles